LightForce

This section covers detailed instructions on integrating scanners with LightForce, uploading scans & exporting STL files.

LightForce Support Center

Information on how to contact the LightForce Customer Support Team.

LightForce Customer Support Contact Information

Here you can find the instructions on how to use our Chat bot and Live Chat.

Chat Bot and Live Chat

Customer Support

This article includes the safety data sheet information.

SDS Sheet for LightForce

HIPAA

In this article you will find the LightForce Orthodontic Bracket System Instructions For Use

LightForce IFUs

Bracket System IFUs, SDS Sheet & HIPPA information

Compliance and Documentation

This article explains how LightForce uses cutting-edge 3D printing and digital treatment planning to create fully customized braces.

What is LightForce? (Doc & Video)

How to Market LightForce

Initial onboarding and setup for new users or practices working with the LightForce system.

Getting Started

An easy to follow checklist to ensure your practice is ready to utilize the LightForce system.

New Practice Onboarding Checklist

This article includes the information for the LightForce Leader Checklist.

LightForce Leader Checklist

This article includes the printable copy of the LightForce Mixed Dentition Treatment Form.

LightForce Mixed Dentition Treatment Form

Checklists and Scripts

Common questions customers have when just getting started.

Getting Started - Frequently Asked Questions

Get your customer portal setup and ready for submitting LightForce cases

Setup Your Doctor Portal

This article includes instructions on how to add clinical staff members to your practice.

Users & Staff - Add Clinical Staff for Bond Visit

Initial technical setup and platform orientation

Installation and Account Setup

This article includes the records needed for LightForce Treatment.

Diagnostic Records Needed for LightForce Treatment

This article includes a step by step guide to locate and edit your doctor default preferences in the LightForce Portal.

LightForce Doctor Preferences

Quick steps for submitting first patient for treatment by LightForce

How-To: Add Your First Patient & Create A LightPlan

Clinical case submission and treatment planning setup.

Submitting a LightForce Case

This article includes the instructions on how to add a new user to your account.

How to Invite/Add a User to Your Account

This article includes instructions on how to access tracking and shipping information for your orders.

How to Access Tracking & Shipping Information

The following instructions include step-by-step guidance for uploading CBCT scans to your patient's new order prescription.

How to Upload CBCT Scans

This article provides information on adding or updating a payment method (ACH / CC) in the doctor portal.

How to Add / Update Payment Method

This article includes instructions regarding the invoices, payment and billing for your LightForce account.

Invoices, Billing & Payment

Below are the instructions on how to archive or cancel your patient in the LightForce Doctor Portal.

How to Archive or Cancel Your Patient in the Dr. Portal

Below you will find a list of the hotkeys available when using the LightPlan software.

LightPlan HotKeys / Shortcuts

Below are the instructions on how to request a patient transfer for your patient.

How to perform a patient transfer

This section provides step-by-step instructions on managing account settings, payment methods, patient records, and tracking information within the Doctor Portal.

Doctor Portal

This section provides guidance on connecting scanners, uploading and exporting files, understanding LightForce bracket specifications, and accessing important resources and materials for LightForce treatments.

General Information

This article includes the instructions on how to pair LightForce to your iTero lab destination in order to send the scans.

Connecting the LightForce Lab to Your iTero Scanner

This article includes the instructions on how to pair LightForce 3Shape Scanner as a lab destination in order to send the scans.

Connecting the LightForce Lab to Your 3Shape Scanner

Manual Exporting options to choose when uploading Scans (STL files) to LightForce.

How-To: Upload Scans into LightForce

Please see below the instructions on how to export the STL Files (Scans) from MyCadent or MyAligntech.

Exporting STL Files from MyCadent or MyAligntech

Please see below the instructions on how to export the STL Files (Scans) from MyiTero.com

Exporting Scans from MyiTero.com

This article includes instructions on how to manually export 3Shape scans.

3Shape Trios Scanner: Manual Exporting

This article includes the instructions on how to pair LightForce to your Allied Star lab destination in order to send the scans.

Connecting the LightForce Lab to Your Allied Star Scanner

This article includes the instructions on how to pair your Medit Scanner to our LightForce lab in order to send the scans.

Connecting the LightForce Lab to Your Medit Scanner

Scanner Support

LightForce Academy FAQs

This article provides information on the type and frequency of operational email notifications sent by LightForce.

Communications from LightForce

What are LightForce Bracket's Slot Specifications?

Please see below the information in regard to LightForce brackets.

LightForce Bracket Identification

This section includes essential information on LightForce Academy FAQs, communications from LightForce, and detailed specifications for LightForce brackets and their identification.

Product Features

LightForce Suggested Materials - US

LightForce Suggested Materials - Canada

This section provides recommendations for LightForce materials in the US and Canada, along with guidance on setting up the LightForce bonding tray.

Required Materials

This article includes instructions on how to reorder brackets & IDB Trays from the LightForce doctor portal.

Ordering Replacement Products

Instructions for ordering replacement LightForce products.

Ordering/Reordering

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